Put simply, ‘My Account’ is your new favorite thing on the Internet. This self-service tool allows you to manage your Virgin Mobile account from the comfort of your own home. That’s right: No lines to wait in, and no on-hold messages to suffer through.
To get started, all you need to do is log in online or through the app on your phone. Once you’ve entered your Virgin Mobile phone number and your account PIN, you can:
- Make a payment or add money to your account with debit, credit, or Top-Up card
- View your usage details
- View your account balance and/or payment date
- View your transaction history (Web-only)
- Review or change your plan
- Add or remove features (like international calling)
- Change your account PIN
- Reset your voicemail password
- Report your phone lost or stolen (Web-only)
- Change/update your registered credit or debit card
- Edit your email address
- Change you contact preferences
- Order a pizza, delivered fresh to your door within minutes
Okay, we made that last one up, but wouldn’t it be cool? Anyway, log in to ‘My Account’ now with your mobile phone number and PIN.