Virgin Mobile

Phone Insurance

Phone Insurance

It's peace of mind for your new Virgin Mobile iPhone. Enroll as soon as you activate.

Let's face it, stuff happens. Like, you forget your phone at the restaurant. Or you accidentally drop it on the sidewalk. Without insurance, bad luck could cost you big time.

That's why Virgin Mobile has partnered with Brightstar Device Protection (formerly eSecuritel), a leader in device protection, to offer Phone Insurance to our customers.

For $7/month you'll be covered in the event your Virgin Mobile phone is lost, stolen, accidentally damaged—even with liquid—or experiences mechanical or electrical breakdown after the manufacturer’s warranty has expired.

If something happens to your phone, just file a claim by going to myphoneguardian.com or calling 844-534-3098. Once your claim is approved, you’ll pay a nonrefundable deductible and receive your replacement phone, in some cases in as little as one business day. Simple as that. 

WHY ADD PHONE INSURANCE?

PEACE OF MIND

You'll know you're covered in case something goes wrong with your phone

IT’S FAST

You'll typically receive a replacement phone within one business day, once your claim is approved. 

IT’S EASY

To file a claim, simply visit myphoneguardian.com or call 844-534-3098 (6 am to 11 pm CST; 7 days a week). 

To add Phone Insurance, log in to My Account and click the "Service & Usage" tab.

To find your deductible, click here. To see the Phone Insurance brochure, click here for English or click here for Spanish. For full program details and terms and conditions, please visit www.myphoneguardian.com.

The Program is a replacement service provided to customers of Virgin Mobile. This coverage is underwritten by Zurich American Insurance Company. Brightstar Agency, LLC is the licensed agent and Brightstar Device Protection, LLC administers the program.