Virgin Mobile

Bolt Background

U600 3G/4G USB Stick

Get in on the wireless action with this 3G or 4G Dual-Mode device for your PC or MAC.

Free Standard Shipping

Valid on for a limited time or while supplies last.

Faqs & Guides

Showing 1-10 of 15
of 2
  • Which Broadband2Go 3G/4G device is right for me?

    Even though you can enjoy Virgin Mobile's Broadband2Go 3G/4G plans using either the Sierra Wireless Overdrive Pro 3G/4G Mobile Hotspot or Franklin u600 3G/4G USB Stick, they each work slightly differently:

    • The Overdrive Pro Mobile Hotspot is a self-powered device that creates a Wi-Fi hotspot that lets you connect up to 5 Wi-Fi enabled devices to the internet at once - laptops, desktops, gaming devices, you name it
    • The U600 USB stick doesn't ever require charging and plugs directly into your PC or Mac, however, you can only connect a single computer to the internet at a time

  • Where can I connect to the internet with my Broadband2Go device?

    The U600 offers access to Sprint's Nationwide 3G and 4G (WiMAX) networks (where available). That means you can connect to the internet from almost anywhere you bring your laptop - your house, the library, the airport, your favorite pizza spot, even outdoors at the park. No need to search for a Wi-Fi hot spot or anything like that. To see if we have Broadband2Go coverage in your area, check out our coverage maps.

  • Will the U600 USB stick work with my computer?

    The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

    To attach the device to your computer, you'll need an available USB port.

    **NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

  • How Can I Tell I'm Connected to 3G or 4G on my device?

    The U600 has LED lights that help you know what your device is doing.

    If you're in 3G mode and the LED is:

    • Off - No power or not connected to 3G
    • Solid Green - 3G in service and stand by, ready to connect
    • Flashing Green every second - No 3G service or still acquiring service
    • Flashing Green every 3 seconds - 3G is connected but dormant
    • Fast flashing Green - 3G is connected and active; data is being transferred
    • Solid Red - Powering on or resetting

    If you're in 4G mode and the LED is:
    • Off - No power or not connected to 4G; idle mode; no data activity
    • Solid Blue - No 4G service or still acquiring service
    • Flashing Blue - 4G error; firmware downloading
    • Flashing Blue - 4G is connected and active; data is being transferred (will flash by data speed)

  • Can I save files to my U600 USB stick?

    Unfortunately, the U600 USB stick is not capable of being used as a storage device for files or data.

// View All FAQs

The Android robot is based on work created and shared by Google and used in accordance to the Creative Commons 3.0 License. Google, Android, and other Google marks are trademarks of Google, Inc.