Virgin Mobile

LG® Optimus V™

You name it, it's got it. Navigate on a 3.2" touchscreen with a virtual QWERTY keyboard and Swype® text entry. Surf fast with 3G or Wi-Fi. And all the music, games and apps Google Play™ has to offer.

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Faqs & Guides

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  • How does Virgin Mobile Phone Insurance work?

    Without insurance, you could get stuck paying full price to replace your phone if something goes wrong. So Virgin Mobile has partnered with Asurion to make Phone Insurance available to our customers. For just $5/month you'll be covered if your phone breaks or is lost, stolen, or damaged - even with liquid.

    Here's how it works:

    - Sign up for Phone Insurance within 15 days of activating your phone on a Beyond Talk Plan.
    - The $5 premium will be deducted from your Virgin Mobile account each month.
    - If something happens to your phone, file a claim online or over the phone.
    - As long as your claim is approved and you pay the deductible, you'll typically receive a replacement phone within 24 hours.

  • How do I use Wi-Fi?

    Here's how:

    1. Press Menu Key.
    2. Tap Wireless & Networks.
    3. Tap Wi-Fi to turn Wi-Fi on. A green checkmark will appear in the box.
    4. Tap Wi-Fi settings.
    5. Select an available network and tap Connect.

    Note: If you are connecting to a secure Wi-Fi network, you will be asked to provide the password or key. Press the Home Key to return to the main screen.

  • How do I transfer music to my device?

    Follow these steps:

    1. Connect the phone to your computer using the USB cable that's connected to your charger or any compatible USB cable.
    2. Once the connection has been established, select Sync on your device.
    3. Open My Computer (Windows) or Finder (Mac).
    4. Your phone will appear as a removable drive on your computer. Double-click the drive representing your phone.

    Now you can drag and drop music files to your phone. When you're done, use your computer's controls to safely eject the drive representing your phone.

  • How is Android 2.2 different from Android 2.1?

    Some of the benefits of Android 2.2 are:
    -Better speed and performance
    -Install apps on the memory card instead of internal memory
    -Improved support for Microsoft Exchange
    -And more

  • What is Swype?

    Swype provides a faster and easier way to input text on your phone – with one continuous finger motion. Enter text at over 40 words per minute.

  • How do I use Google Voice Input?

    With Google Voice Input, you can enter text simply by speaking into your phone.

    Here's how to use Google Voice Input to enter a text message:

    1. Open the Applications Tab and touch the Messaging Widget.
    2. Touch the area where it says "Type to Compose."
    3. Touch the microphone icon at the bottom of the bottom of the virtual keyboard. Press "OK."
    4. Speak into the phone to enter the message. (For instance, say "Hey now.") The phone will interpret the message, which will then appear on the screen.
    5. To add punctuation, just say "period," "comma," or "question mark."

  • How do I create a Google account?

    You need to have a Google account set up in order to use Android Market. Here's how to do it:

    1. Tap: Applications Tab > Gmail > Next.
    2. To create a new Google account, tap Create. (If you already have a Google account, tap Sign In.)
    3. Enter your first and last name. Then tap the Username field and enter a username. (If your selected username is already in use, try another name or tap on the suggested name.) Tap Next.
    4. Type a password and then tap Confirm Password field and enter the same password.
    5. If needed, tap the Security Question field to select a different question. Tap the Answer field and enter in your answer.
    6. Read the Google Terms of Service , then tap: I agree > Next.
    7. To access the account, tap: Applications Tab > Gmail. You will automatically be signed in to your account.

  • How do I use Google Maps to find driving directions?

    Follow these steps:

    1. Open Google Maps, press the Menu key and then Directions.
    2. Use the keyboard to enter the starting point and destination. Type My Location if starting from the current location.
    3. Choose from Driving, Public Transit, or Pedestrian directions and then select Go.
    4. Turn-by-turn directions will be displayed and you may choose to show the directions on a map or utitilize Google Maps Navigation for voice directions. You can also add layers to the map such as "Traffic" which will show you the areas of your commute that have heavy, medium, and light congestion.

  • Can I use my Optimus V as a mobile hotspot (aka tethering)?

    Virgin Mobile doesn't currently offer mobile hotspot (tethering) functionality. But we're always working to improve and expand our service, so stay tuned.

  • What are Voice Actions for Android?

    Voice Actions are a series of spoken commands that let you control your phone using your voice. Call businesses and contacts, send texts and email, listen to music, browse the web, and complete common tasks, all just by speaking into your phone.

    To use Voice Actions, tap the microphone button on the Google search box on your main screen, or press the search button on your phone to activate the "Speak Now" screen.

    Speak any of these commands to perform a Voice Action on your phone:
    -"send text to [contact] [message]"
    -"listen to [artist/song/album]"
    -"call [contact/business]"
    -"send email to [contact] [message]"
    -"go to [website]"
    -"note to self [note]"
    -"navigate to [location/business name]"
    -"directions to [location/business name]"
    -"map of [location]"


    Note: You may need to update some of your apps in order for them to worj with Voice Actions.

  • What exactly is Android™?

    Android™ is your phone’s operating system (OS). Whenever you make a call or send a text or launch an app, Android™ is behind how it looks and how it works.

    Android™ is currently the world’s most popular mobile OS. Why? Because it’s totally sweet. It’s intuitive. It’s powerful. And it supports over 500,000 unique apps that anyone with an Android™ phone can download directly from Google Play™.

  • Where can I get apps?

    Google Play™ is the Android™ store and it’s available online at http://play.google.com. Your Android™ phone will include a direct link to Google Play™. With over 500,000 apps, plus music, movies, games and books, it’s safe to say that it just might blow your mind.

  • How do I know which Android™ apps I should get?

    That’s the fun part. With over 500,000 apps available and new ones being added every day, you’re sure to find plenty of options.

    We’ve collected some of our favorites in the Hot Apps featured on the Features tab of our Android™ phones. From handy apps to help you remember where you parked your car, to music streaming apps, even to apps you can use to order a pizza while you zone out on the couch, the best advice is to just keep exploring. You never know what will pop up next.

  • How much more do I have to pay to use Android™ every month?

    That’s the best part! With our Beyond Talk Unlimited Data & Messaging Plans, all of your data, web, messaging and email is totally unlimited. So whatever plan you choose, you never have to worry about putting all those apps to work. Never. Not Ever. Like, really. NEVER.

  • I see different kinds of Android for different phones. What does this mean?

    Like all software, Android™ developers are constantly working to update what it can do. When you see Android™ 2.2 versus Android™ 2.3, that just means that Android™ 2.3 is the next generation of software in the Android™ series. For the most part, the basics of the software stay the same. Newer generations sometimes feature somewhat heightened capabilities, or new features, or revisions to improve speed and performance.

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