Virgin Mobile

iPhone 4S 16GB

iPhone 4S has an 8-megapixel iSight camera with panorama, the A5 chip, iOS 6, and iCloud. And it comes with Siri-the intelligent assistant that lets you use your voice to get things done.
WEB EXCLUSIVE: SAVE 15% ON THE iPhone 4S FOR A LIMITED TIME.

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SAVE 15% ON iPhone

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WEB EXCLUSIVE
SAVE 15% ON iPhone

Limit 2 per order. Credit card only, no acct balance. Limited time only. Offer valid only on virginmobileusa.com while supplies last. Other restrictions may apply.

Faqs & Guides

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  • What is the Exclusive Discount for iPhone customers and how does it work?

    As a Virgin Mobile iPhone customer, you can receive a $5/month discount on your Beyond Talk plan by enrolling in Auto Pay. To enroll in Auto Pay, you simply register a credit card, debit card, or PayPal account and sign up for automatic monthly payments. After the $5/month discount is applied, this would bring the $35/month Beyond Talk Plan to $30/month, the $45 Beyond Talk Plan to $40/month, and the $55/month Beyond Talk Plan to $50/month. You can enroll in Auto Pay at any time, but you will only receive a discount on your monthly plan if you are enrolled BEFORE making the plan payment.

  • Is Mobile Hotspot available on iPhone with Virgin Mobile?

    As an iPhone customer with Virgin Mobile, you can add Mobile Hotspot for an additional $15 per month and turn your iPhone into a Mobile Hotspot, supporting up to five (5) Wi-Fi enabled devices simultaneously (pricing excludes taxes and surcharges).

  • Can I port my existing cellphone number to a new iPhone on Virgin Mobile?

    You can bring your Virgin Mobile phone number or existing phone number over from any carrier. After buying a Virgin Mobile iPhone, just go to www.virginmobileusa.com, click Activate, and select the option I want to switch my number from another company to Virgin Mobile.

  • How do I ensure my iPhone has the latest software?

    Update the Software on your device:

    • 1. Tap Settings > General > Software Update
    • 2. If software is not available, and your device is up to date, your current software version will appear along with a message that states "Your software is up to date."
    • 3. If a software update is available, a prompt will appear; Select Download and Install
    • 4. Select Install Now
    • 5. Your device will power off and back on and display an Apple logo in the progress bar
    • 6. Once the update is complete, the device will again power off and back on

    Update the Software on your device via iTunes:

    • 1. Download and install the latest version of iTunes
    • 2. Connect the device to your computer and open iTunes
    • 3. Select the device on the left side of the iTunes window and click Check for Updates

    For more information, please visit http://www.apple.com/support/iphone/.

  • How do I check how much available memory remains on my iPhone?

    From your home screen tap Settings > General > Usage. Under Storage, your available and used memory status will display.

  • How do I transfer contacts from an Android device to an iPhone?

    If the contacts on your Android device are saved directly to the device itself, you must export them from the device and then import them into an account that can be set up to synchronize with the iPhone. If the contacts on your Android device are already synchronized to Google, or to a Microsoft Exchange or Outlook account, they can be synchronized directly to your iPhone.

    Exporting contacts saved on your Android device:

    • 1. On the Android device, open Contacts
    • 2. Tap the Menu key and tap Import/Export
    • 3. Tap the option to Export to SD card
    • 4. Save your contacts to the 00001.vcf file, which will be saved to the top-level, or "root folder" of the microSD card
    • 5. Connect the Android device to a computer via USB cable. If prompted, ensure Mass Storage mode is selected to mount the memory card to the PC. If not prompted, check the notification bar for USB connection options.
    • 6. From the computer, click on My Computer, and browse to the microSD card (listed as removable disk) and copy the new 00001.vcf file from the root folder to your computer

    Now you can Import this .vcf file to your Gmail or Outlook account.

    • For Gmail, open your Gmail account on your computer and click Settings > Import> Browse and locate 00001.vcf on your SD card.
    • For Outlook, open your email on your computer, then click File > Import and Export > Browse and locate 00001.vcf on your SD card
    • Your contacts are now backed up to the Gmail or Outlook account and ready to import into your iPhone.
    • To import the contacts from these accounts to the iPhone:
    • For Outlook users, go to iTunes and select Import contacts from Outlook
    • For other accounts (including Google and Exchange accounts):
      • 1. On the iPhone tap Settings
      • 2. Tap Mail, Contacts, Calendars
      • 3. Tap Add Account
      • 4. Tap Microsoft Exchange. (Do not tap Gmail for Gmail accounts)
      • 5. Enter the Email address, Domain (Enter a Domain for Exchange accounts only. For Gmail accounts, leave this field blank), Username and Password
      • 6. Tap Next
      • 7. Tap Server and enter the Exchange server address (Enter m.google.com for Gmail accounts)
      • 8. Tap Next
      • 9. Tap to ensure that Contacts is set to On
      • 10. The Google or Exchange account contacts are now synchronized to the iPhone.

    For more information, please visit http://www.apple.com/support/iphone/.

  • How do I connect my iPhone to a Wi-Fi network?

    To connect your iPhone to a Wi-Fi network, follow the steps below.

    Turn on Wi-Fi:

    • Choose Settings > Wi-Fi and turn Wi-Fi on.

    Join a Wi-Fi network:

    • Choose Settings > Wi-Fi, wait a moment as iPhone detects networks in range, then select a network (fees may apply to join some Wi-Fi networks). If necessary, enter a password and tap Join (networks that require a password appear with a lock icon).
    • Once you join a Wi-Fi network manually, iPhone automatically connects to it whenever the network is in range. If more than one previously used network is in range, iPhone joins the one last used.
    • When iPhone is connected to a Wi-Fi network, the Wi-Fi icon in the status bar at the top of the screen shows the connection strength. The more bars you see, the stronger the connection.

    When you leave the Wi-Fi hotspot area, your voice calls are not impacted. The data session will pause and automatically reinitiate on the Sprint 3G Network.

    • Example: Talking to a friend while Google searching for 'Restaurants' on Wi-Fi. Leave the hotspot area. The phone call will continue. The Google search results will remain simply re-launch the browser.

    Wi-Fi is secure when using a secure (password protected) hotspot, but there is no data security when using an open, unsecured Wi-Fi hotspot unless you are running VPN software, which encrypts the data.

    For more information, please visit http://www.apple.com/support/iphone/.

  • How do I sync my iPhone and iTunes via Wi-Fi?

    The iPhone can synchronize information with the PC via the iTunes application. This can be performed via USB cable or Wi-Fi.

    Connect to iTunes via USB.

    • 1. To start the sync process, connect the phone to a PC or Mac via the supplied USB cable.
    • 2. Open the iTunes application on the PC. iTunes may open automatically once the iPhone is connected. You can install iTunes on your computer if you don't already have it by going to Apple's website at http://www.apple.com/itunes/download/).
    • 3. Under Devices, click the name of the iPhone.
    • 4. In the Summary tab, review the settings under Options and click to check or uncheck the required sync options.
    • 5. Click each content tab along the top and set the required sync settings, as well as the content to be synchronized.
    • 6. Once the sync settings and required content are set, click Apply to begin syncing the computer and phone.
    • 7. The phone will now begin the synchronization process.
    • 8. During the sync process, Sync Alerts may be displayed if changes are detected. Tap Cancel to stop and make changes, or click Replace to accept the changes and continue.

    The iPhone is now synchronized with iTunes.

    Connect to iTunes via Wi-Fi Sync

    • 1. Connect the phone to a PC or Mac via the supplied USB cable.
    • 2. Under Options, click to check Sync with this iPhone over Wi-Fi.
    • 3. The phone will sync with iTunes over Wi-Fi automatically whenever it is plugged in to a power source.
    • 4. To sync manually, tap Settings.
    • 5. Tap General.
    • 6. Tap iTunes Wi-Fi Sync.
    • 7. Tap Sync Now.

    The phone will now be synchronized with iTunes over Wi-Fi.

    For more information, please visit http://www.apple.com/support/iphone/.

  • How do I transfer photos from an Android device to an iPhone?

    To transfer photos from an Android device to your iPhone, first back up all desired media files from the Android device to a computer, then import them into the iPhone via iTunes on the PC.

    Backing up media files onto a computer:

    • 1. Connect the Android device to a computer via USB cable. Ensure Mass Storage mode is selected to mount the device and memory card to the computer.
    • 2. Create a new folder on your computer to move files to it.
    • 3. From the PC, browse to the Android device memory via My Computer.
    • 4. Copy any media files from the Android device or microSD card memory to the new folder on your computer.
    • 5. Connect your iPhone to your computer using the supplied USB cable.
    • 6. Synchronize your iPhone with iTunes by opening the iTunes application on your computer. (You can install iTunes on your computer if you don't already have it by going to Apple's website at http://www.apple.com/itunes/download/).

  • How do I transfer MP3 purchases from a device to an iPhone?

    • Transfer files from your MicroSD to PC/laptop
    • Open iTunes - the application will discover all MP3s on your machine
    • Sync iTunes to your iPhone

  • How do I use my iPhone 4S?

    Download your phone's User Manual below to discover how to get started using your device along with the phone features, apps, troubleshooting and more.

    iPhone 4S User Manual

    iPhone 4 User Manual

  • Is the International SIM locked or unlocked for Virgin Mobile iPhone 4S customers?

    iPhone sold by Virgin Mobile do not include an International SIM card, will be locked to their network and will not be able to be used when located outside the US.

// View All FAQs

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