Virgin Mobile

HTC® Wildfire S™

Experience the magic of HTC Sense™ and rock a 3.2" touchscreen, a 5MP camera and all the apps your heart desires from Google Play™.

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valid thru 9/10

$
Out Of Stock
Free Standard Shipping

valid thru 9/10

Faqs & Guides

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of 2
  • What is Market?

    Market is the application that provides access to the Android Market. Market offers both Free and Paid applications for Android users. When downloading content from Market, be aware that the applications offered have not been tested by HTC nor Virgin Mobile and that all Market Application Support is the responsibility of the Developer of that application; Not HTC or Virgin Mobile. To access Market, you will need an active Google account set up on the device, and then from the Home Screen, select the All Applications tab>Market.

  • What is HTC Sense?

    HTC Sense is an experience designed around many little insightful ideas. Ideas that seem so simple, you think "why hasn't any one else thought of that? It just makes sense." It's a phone experience full of lots of little surprises, delighting you every time...find out MUCH more by going to www.htc.com/htcsense.

  • What is Transfer?

    Transfer is an HTC application that assists you with transferring contact, SMS messages and calendar events from an old phone to your HTC phone. This transfer is done via Bluetooth and has been proven to work with devices from Apple, Blackberry, HTC, LG, Motorola, Nokia, Samsung, and Sony Ericsson although it may work with other devices from other manufacturers. To access Transfer from the Home screen, go to All apps>Transfer.

  • Where can I find more information about Android, Market and Google applications for Android?

    For more information about Android and Google applications please visit to http://www.google.com/support/mobile/bin/topic.py?hl=en&topic=13588

  • What is Virgin Mobile Live and what do I need to use it?

    Virgin Mobile Live allows you to stream music, videos, read the Virgin Mobile Live blog, look up events all from within the app. To launch the app tap the All Applications button from your Home screen and tap the Virgin Mobile Live app to launch.

    Note: This application uses a large amount of data.

  • What file types are supported by the Music Player on my device?

    Your device can support the following audio file types: aac, amr, ogg, m4a, mid, mp3, wav, and wma.

  • What software do I need to synchronize my device with my PC?

    HTC Sync allows synchronization between a device and PC. You can find the latest version of HTC Sync, instructions, and drivers in the Downloads tab in the Support website for your device.

    Note: Once HTC Sync is set up, you can choose to synchronize Calendar and Contacts (People) from Outlook, or copy over Music, Pictures (Gallery), Bookmarks or Documents.

    Note 2: If your device is not recognized by HTC Sync, make sure to select HTC Sync from the USB connection type menu.

  • I want to sync my device with my Mac; am I able to use HTC Sync to do this?

    HTC Sync is not compatible with Macintosh computers. While you will be unable to use HTC Sync to synchronize your PIM information, you can transfer files such as music, movies, photos, etc. by mounting your device as a Disk drive.

  • What does a Hard Reset do and how is it performed?

    A Hard reset restores the original factory settings and will erase all downloaded content, including ringtones, contacts stored in the handset memory, etc. It does not by default erase data stored on the memory card (though these items can be checked). Back up all necessary data on the device memory before proceeding.

    From the Home screen, go to Menu>Settings>SD & Phone Storage>Factory data reset. Tap Reset phone, and then tap Erase everything.

    Note: Make sure the Erase SD card box is left unchecked unless you wish to have the contents of your SD card deleted.

    If your phone is generally unresponsive, you can perform a hard reset using a series of hardware keys. With the phone turned off, press and hold the Volume Down button, and then briefly press the Power button.

    Wait for the screen with the 3 Android images to appear, and then release the Volume Down button.

    Press Volume Down to select Clear Storage, and then press the Power button.

    Note: If the device boots directly to the Home screen even while holding down the Volume Down button, turn off the Fast Boot feature by going to Menu>Settings>Power and unchecking Fast boot. Power the device off and try the process again.

  • What is a Soft Reset and how is it performed?

    A soft reset clears the memory on the handheld. This recovers the device from memory conflicts, corrupted system service chains, memory leaks, and system lockups due to the "Fatal Exception" program errors.

    To perform a Soft Reset, first power the device Off. Remove the battery for 10 seconds. Re-insert the battery and power the device on.

  • My Battery doesn't stay charged for very long. What can I do to conserve power?

    There are different features such as watching YouTube, listening to music, programs running in the background, using Wi-Fi and Bluetooth®, constantly synchronizing e-mail that can drain the battery quickly.

    To improve battery life, refer to the following information:
    When your device is not in use, press the Power button to switch off the screen. You can also select a shorter Screen timeout interval before the phone screen switches off and you can also lower the screen brightness.

    To do this from the Home screen, go to Menu>Settings>Display and then change your Brightness and Screen timeout settings.

    Use the AC adapter to plug your device into an external power outlet whenever possible.

    Turn Bluetooth and Wi-Fi off when you are not using it. To do this from the Home screen, go to Menu >Settings>Wireless & Networks and uncheck Bluetooth and Wi-Fi.

    Turn off your phone connection to GPS satellites when not in use. To do this from the Home screen, go to Menu>Settings>Location then uncheck Use GPS Satellites.

    Note: For quicker access to enable/disable Wi-Fi, GPS, Bluetooth, etc., touch and hold on the Home Screen, select Widget and then select Power Control. This will add a Widget to your home screen to enable/disable these settings.

    Note 2: Your device has Android 2.3.4 (Gingerbread) and you can also access these settings quickly by dragging down the notification bar and selecting the Quick Settings tab.

    Finally, make sure to close battery-intensive programs, such as the Camera, when you are done using them.

  • What exactly is Android™?

    Android™ is your phone’s operating system (OS). Whenever you make a call or send a text or launch an app, Android™ is behind how it looks and how it works.

    Android™ is currently the world’s most popular mobile OS. Why? Because it’s totally sweet. It’s intuitive. It’s powerful. And it supports over 500,000 unique apps that anyone with an Android™ phone can download directly from Google Play™.

  • Where can I get apps?

    Google Play™ is the Android™ store and it’s available online at http://play.google.com. Your Android™ phone will include a direct link to Google Play™. With over 500,000 apps, plus music, movies, games and books, it’s safe to say that it just might blow your mind.

  • How do I know which Android™ apps I should get?

    That’s the fun part. With over 500,000 apps available and new ones being added every day, you’re sure to find plenty of options.

    We’ve collected some of our favorites in the Hot Apps featured on the Features tab of our Android™ phones. From handy apps to help you remember where you parked your car, to music streaming apps, even to apps you can use to order a pizza while you zone out on the couch, the best advice is to just keep exploring. You never know what will pop up next.

  • How much more do I have to pay to use Android™ every month?

    That’s the best part! With our Beyond Talk Unlimited Data & Messaging Plans, all of your data, web, messaging and email is totally unlimited. So whatever plan you choose, you never have to worry about putting all those apps to work. Never. Not Ever. Like, really. NEVER.

  • I see different kinds of Android for different phones. What does this mean?

    Like all software, Android™ developers are constantly working to update what it can do. When you see Android™ 2.2 versus Android™ 2.3, that just means that Android™ 2.3 is the next generation of software in the Android™ series. For the most part, the basics of the software stay the same. Newer generations sometimes feature somewhat heightened capabilities, or new features, or revisions to improve speed and performance.

// View All FAQs

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