Programs & Policies
It's peace of mind for your Virgin Mobile device. Sign up as soon as you activate.
Let's face it, stuff happens. Like, you forget your phone at the restaurant. Or you accidentally drop it on the sidewalk. Without insurance, bad luck could cost you big time.
That's why Virgin Mobile has partnered with Asurion, a leading technology protection company, to offer Phone Insurance to our customers.
For just $5/month, along with a deductible if you file a claim, you'll be covered if your Virgin Mobile device breaks or is lost, stolen, or damaged — even with liquid.
If something happens to your phone, just file a claim. Once your claim is accepted and you pay the deductible, we'll ship you a replacement device within 24 business hours. Simple as that.
Why add Phone Insurance?
- It gives you peace of mind: You'll know you're covered in case something goes wrong with your device.
- It's fast: You'll typically receive a replacement device within 24 business hours.
- It's easy: To file a claim, simply click here or call 1-877-885-1547.
To add phone insurance, click here. To find your deductible and learn more, click here (English) or click here (Spanish). New York residents, click here (English) or click here (Spanish) for more information.