*All plans include 2.5GB/month of high speed 3G/4G data. Video streaming may be limited to 3G speeds. Services subject to certain terms and other restrictions. MORE DETAILS .
No, you cannot use a mobile phone from another wireless carrier, or any unlocked device. But it's the perfect excuse to get a new phone.
No. If you have a 4G LTE or 4G WiMAX capable device, you will automatically get access to the applicable 4G network on any of the Beyond Talk Monthly Plans, in areas where applicable 4G coverage is available.
Sure. To see our Basic Talk & Text plans, click here.
It's easy. 1) Buy a phone. 2) Pick a Beyond Talk Plan. 3) Activate online. 4) Start messaging, emailing, downloading, surfing, and talking. Simple as that.
All Beyond Talk Plans come with Unlimited Messaging, Email, Data, and Web. So all you have to do is choose your talk.
As long as you pay your monthly charge, you'll start each month with the amount of minutes you've signed up for. If you use up your Anytime Minutes, additional minutes are just 10¢ each, deducted from your cash balance.
If your monthly charge didn't go through – because there was a problem with your credit/debit card or PayPal account, or because there wasn't enough in your balance to cover the charge your phone service will be terminated. Once you pay the outstanding monthly charge, you can start talking again with the plan you selected.
Yes. Once you have your new Virgin Mobile phone, go to www.virginmobileusa.com, click Activate, and select "I want to switch my number from another company to Virgin Mobile." We'll be able to guide you from there.
One thing to keep in mind: If you want to keep your existing number, you’ll have to keep the WHOLE phone number, including the area code. In other words, we can't switch your area code without giving you a new local number as well.
Beyond Talk Plans are a great way to go if you want Unlimited Messaging (text, pix, IM, and email), Unlimited Social Networking, and Unlimited Mobile Web. All you need to do is choose your talk.
All of the Beyond Talk Plan minutes are Anytime Minutes. That way, you can make calls whenever you want without having to wait until nighttime.
If you're on one of our Beyond Talk Plans, any unused minutes will expire at the end of each month or when you switch plans. But as long as your monthly charge goes through, you'll start the next month with the same amount of minutes that you've signed up for.
Additional minutes are just 10¢ each.
If you think you might run out of minutes in a month, make sure you have enough money in your cash balance to cover the cost of any additional minutes you want to use. That's because the cost of additional minutes is charged to your cash balance – even if you're paying for your monthly charge with a credit/debit card or PayPal. Auto Top-Up is a really easy way to keep money in your cash balance for additional minutes, downloads, and international calling.
Since there is no contract, all you have to do to keep your monthly service working is:
1) Keep a registered credit/debit card or PayPal account on file with us, and
2) Pay the monthly charge each month using your registered credit/debit card or PayPal account – or your cash balance
That's all there is to it. No monthy bills.
If you use over 2.5GB of combined 3G/4G data during your monthly cycle, your data speeds may be reduced to 2G speeds for the rest of that monthly plan cycle. During this time, you may experience slower page loads and file downloads, and lags in streaming media. Data speeds will return to normal as soon as your next plan month starts. If you'd rather not wait for your new month to start, you can restart your plan immediately through My Account.
If you reach 2.5GB of combined 3G/4G data usage during your monthly plan cycle, your data speeds may be reduced to 2G speeds for the rest of that monthly plan cycle. You will receive a message notifying you once you use ~85% of the 2.5GB high-speed data usage allotment, and you will receive another message when this high-speed data usage allotment has been exhausted. You can also monitor your monthly data usage at any time during the month by logging into My Account, and checking Data & Web history.
All of the Beyond Talk Plans are inclusive of taxes and surcharges. However, we collect sales taxes on all Top-Up transactions for all services that we process directly and, in certain states, we collect regulatory fees. Retailers are responsible for collecting sales taxes and, in some states, regulatory fees for Top-Up transactions that they process.
Since there is no contract, you're free to go whenever you want. Just give us a shout and we'll put a stop to your monthly charge. Keep in mind that you'll lose any unused minutes when you cancel your service.
If you think another Virgin Mobile plan might be a better fit for you, it's easy to make the switch. To see our Basic Talk & Text Plans, click here.
No, at this time Virgin Mobile does not support family plans.
Prices, offers and programs are subject to change without notice and are not available in all markets/ retail locations or for all phones. State and local sales taxes and fees may apply when adding funds to your payLo account. Services are subject to the payLo Terms of Service, Virgin Mobile General Terms and any terms you may receive during the activation process. Coverage is not available everywhere. Nationwide Sprint Network reaches over 278 million people; domestic coverage includes the 48 U.S contiguous states, HI, DC, PR, and US VI. International services are extra. Prohibited Network Use Rules Apply. Restrictions Apply.